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I did not receive an email from Evelcra

What to check if a confirmation, decision or quote email has not arrived.

If you expected an email from us – a ticket confirmation, a registration decision or a quote – and it has not arrived:

  1. Check your spam or junk folder. Mark the email as "not spam" so future emails arrive in your inbox.
  2. Check the address you used. We reply to the email address entered on the form.
  3. Allow a few minutes. Automatic confirmations are usually sent within minutes.
  4. Still nothing? Email support@evelcra.com (support) or sales@evelcra.com (quotes and registrations) and we will resend it.